Tag Archives: business travel

Business travel isn’t always glamorous

If you’ve been reading this blog for a while, you know I enjoy my trips to Los Angeles. I have favorite hotels, restaurants and people to see.

Sometimes the trips don’t go quite as planned though. Case in point: this most recent trip.

The weather was mostly terrible. The exception was Saturday. I flew out a day early to see a college friend and her family.

MB

My favorite hotel, Andaz WeHo was priced above my daily limit for LA so I  stayed at a new-to-me hotel, a Kimpton property.

I checked into the Hotel Wilshire Sunday afternoon. Continue reading

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I fell in love (with a hotel)

How hotels can make guests want to return over and over again.

  • When a guest checks in and implies that they’re having a bad day, upgrade their room.
  • Be popular with celebrities so other guests get a star sighting or two during their stay. But greet every guest – celebrity and civilian – with the same warmth and professionalism.
  • Don’t charge for wireless.
  • Offer good hair dryers.
  • Have a cute little cafe on a terrace near a sun-splashed pool.
  • …and a gym with a pool view offering beverages, headphones and working equipment.
  • When you hear that a guest [politely] logged a noise complaint in the middle of the night, comp the $45 room service breakfast when she checks out even though she didn’t bring it up. Tell her you picked the suite you gave her for its quiet and that you’re sorry for what happened.

The Four Seasons hotel in Beverly Hills did all of things and more. A front desk employee named Kris bowled me over with his kindness. Thanks, Kris!

After the awful experience I had at my original LA hotel this trip, the Four Seasons made my trip end on a happy note–all for only $30 per night more than the Ant Hotel.*

Enjoy a few pics I took during my too brief stay at the gorgeous Four Seasons.

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*I get a corporate rate through my company. 

Related posts:

My first business trip

“What would we do without these?” the man in the elevator asked me, pointing to the smart phones in both of our hands.

I smiled politely. But instead of feeling grateful, as I usually do for my various devices, I was thinking back to my first business trip quite a few years ago. Continue reading

Was it something juvenile I said?

I arrived early for a recent business breakfast in Beverly Hills. My colleague arrived late.

While waiting, I requested both water and orange juice. This is what I got.

No one else in the dining room had bendy straws. Only me.

That’s weird, right?

The coolest airport store in the USA

At the end of my recent California trip, I flew home via Virgin America. Had I known that the airline’s terminal at SFO was so great, I might have skipped dinner!

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Everything from charcuterie to gourmet cheese to fancy cupcakes.

I wish more airports had shops like Napa Farms Market.

Related:

I went to Orlando

It was a work trip, but I stayed at a Disney property. I saw tall people.

I didn’t go to the parks. My hair was awful. The two statements are unrelated.

 

I went to a party, and met Craig Sager. There’s another pic in which I didn’t cut off his head, but I like this one better.

On my way out of Orlando, I got barked at by a three year old boy in the airport, who subsequently licked the carpet under my feet. There’s no photo of that. I was too shocked and horrified. His parents continued playing with an iPad (Dad) and reading US Weekly (Mom). I wonder if Rick Santorum objects to this very effective form of birth control.

Faker

Hilton Financial District, San Francisco

1875 watts? Surely you jest.  More like someone with hot breath blowing on my curls and maybe making them shimmy a little.

Conair, more like a con in this case. It’s SF so my hair already sucked, but for $300+ per night, I’d like a real hair dryer, Hilton.