Here are five things I’d implement immediately if I ran a hotel.
1. Provide high quality hair dryers.
If you care about female business travelers, this is a must. I want to look good, but I don’t want to lug my Rusk Speed Freak in my suitcase, OK?
This evil little hair dryer pictured below is the worst-of-the-worst, but a Conair without heat control and a worn out motor doesn’t win a prize either.
Hotels should treat quality hair dryers as an upsell opportunity like they do robes. If someone steals the hair dryer, add $250 to the bill. Easy.
2. Offer breakfast for room service 24/7.